Privacy Policy
We are committed to protecting your privacy and being transparent about how we handle your data. This policy explains what information we collect, why, and how you can control it.
Privacy at a Glance
1Introduction
LOBSMART is operated by Laabam One Business Solutions (OPC) Pvt Ltd, a company registered in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lobsmartcard.me) and use our NFC smart business card services, including all associated digital profiles and tools.
By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.
2Information We Collect
Information You Provide Directly
Name, email address, mobile number, organization name, and profile information
Payment details processed securely via PhonePe or Google Pay
Digital business card details — contact info, social links, products, services, and images you upload
Contact form submissions, support requests, and feedback
Information Collected Automatically
Browser type, device type, operating system, and screen resolution
IP address and approximate geographic location
Pages visited, features used, session duration, and interaction patterns
How you arrived at our site, search terms, and referring URLs
3How We Use Your Information
Providing, maintaining, and improving our NFC card services and digital profile platform
Managing orders, processing payments, and handling shipping for NFC card purchases
Sending order confirmations, OTP verifications, account notifications, and security alerts
Customizing your digital profile experience and dashboard preferences
Understanding usage patterns to optimize performance, fix issues, and build better features
Detecting, investigating, and preventing unauthorized access, abuse, and fraudulent activity
Meeting regulatory obligations, responding to legal requests, and enforcing our terms
4Data Sharing & Third Parties
Your data is never shared with third parties for their own marketing purposes.
We share data only with the following trusted service providers, solely to operate our platform:
| Provider | Purpose | Data Shared |
|---|---|---|
| PhonePe / Google Pay | Payment processing | Billing details, transaction info |
| Google Analytics | Website analytics | Usage data, device info |
| Tawk.to | Live chat support | Name, email (if provided) |
We may also disclose information when required by law, court order, or to protect the rights, property, or safety of LOBSMART, our users, or others.
5Data Security
We implement industry-standard security measures to protect your data at every level:
All data transmitted between your browser and our servers is encrypted
OTP-based verification and secure session management
Data stored on managed databases with automated backups
All user-submitted content is sanitized to prevent injection attacks
6Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Active accounts: Data is retained for the lifetime of your account.
- Account deletion: Personal data is permanently removed within 30 days of your request.
- Legal obligations: Certain financial and transaction records may be retained as required by Indian law (typically 5–7 years).
- Usage data: Generally retained for a shorter period for internal analysis, except where used to strengthen security or improve our services.
7Your Rights
You have the following data protection rights. To exercise any of these, contact us at [email protected].
Request a copy of all personal data we hold about you
Correct any inaccurate or incomplete personal data
Request deletion of your account and all associated data
Limit how we process your data in certain circumstances
Receive your data in a structured, machine-readable format
Object to data processing based on legitimate interests
We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing your request.
9Children's Privacy
Our services are designed for business professionals and are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under 13 without verification of parental consent, we will take steps to remove that information from our servers.
10Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes:
- We will update the "Last updated" date at the top of this page
- We may display a prominent notice on our website
- We will notify registered users via email when applicable
Your continued use of our services after any changes constitutes acceptance of the updated policy.
11Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we'd love to hear from you:
